Term and Conditions

Please take a moment to read through these terms carefully. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. If you have any questions, don’t hesitate to reach out to our friendly customer service team.

Our website is designed for surf enthusiasts of all ages who appreciate quality gear and the surf lifestyle. Whether you’re a seasoned pro or just catching your first wave, we’re here to equip you for the journey.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe conduct violates these Terms or is harmful to other customers, our company, or third parties.

At Surf Company, we specialize in authentic surfwear and accessories including:

• Boardshorts, rashguards, and surf tees
• Surf-inspired clothing for men, women, and kids
• Accessories including backpacks, bags, belts, hats, and sandals
• Jackets, pants, and jeans with surf style

We make every effort to display our products as accurately as possible. However, please note that the actual colors and details you see will depend on your monitor, and we cannot guarantee it will be identical.

All products are subject to availability. We may limit quantities available for purchase and reserve the right to discontinue any product at any time.

When you place an order with us, you’re making an offer to purchase products under these Terms. We’ll send you a confirmation email when we receive your order, but this doesn’t mean we’ve accepted your order yet. Acceptance occurs when we ship the items.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies, or errors in product or pricing information.

We ship globally to most regions (excluding Asia and some remote areas). Here’s what you need to know:

Order processing takes 1-2 business days before shipment. Once your order ships, we’ll send you a tracking number so you can follow your gear on its journey to you.

Delivery times are estimates and not guaranteed. We’re not responsible for delays due to customs processing, weather, or other factors beyond our control.

Risk of loss and title for products pass to you upon our delivery to the carrier.

We want you to be totally stoked with your Surf Company gear. If something isn’t quite right, here’s our policy:

Return Process:

1. Contact our support team at [email protected] within 15 days of receiving your order
2. We’ll provide a Return Authorization Number and shipping instructions
3. Securely pack items with original packaging
4. Ship to our address (provided in your return authorization email)

Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise. We recommend using a trackable shipping service.

Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping fees are non-refundable.

For international returns, please note that customs fees and international shipping costs are non-refundable. Mark the package as “Returned Goods” to avoid additional customs charges.

All content on this website, including text, graphics, logos, images, and software, is the property of Surf Company or our content suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our prior written consent.

The Surf Company name, logo, and all related product and service names are our trademarks. You may not use these marks without our prior written permission.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

By using our website, you consent to the processing of your personal information as described in our Privacy Policy.

Surf Company will not be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with your use of our website or products.

Our total liability to you for any claim related to these Terms or your use of our website will not exceed the amount you paid for the products that are the subject of the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict of law principles.

Any dispute relating in any way to your use of our website or products shall be submitted to confidential arbitration in Nashville, Tennessee, except that we may seek injunctive or other appropriate relief in any state or federal court.

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We’ll notify you of any material changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the revised Terms.

Thanks for riding with Surf Company – we’re committed to keeping you stoked about your gear and your experience with us!